Employee Ideation is the future of business

Written by: Erik Frykberg

Overview of Employee Ideation

Growth seeking organizations are fascinated by the promise of AI. Organization must think and adapt quickly with new technology – this is critically important. However, there exists a challenge in cultivating the appropriate mindset. They rely too much on too few. Some of the greatest ideas may come from managers – but first principles thinking from the front-line can pay dividends.

To capture employee ideas, organizations need to turn to the (often overlooked) base of organizational knowledge – the combined intelligence of every single employee. Great business is built with great people – who are paid to develop, build, and maintain every aspect of an organization’s revenue stream. Unfortunately these valuable contributors are not taught to think critically and ideate consistently and rapidly. Furthermore, they are often not provided the right tools, environment, and incentives to do so.

Rather than hastily turning to synthetic sources of computation, organizations should first prioritize optimizing their internal knowledge core—their Employee Intelligence (EI) or Employee Ideation. Executive decision-makers seeking high-coverage, quality, and low-latency initiative ideas must recognize the imperative role of employee ideation in achieving these goals. Empowering all employees with modern technology to ideate as decisively as executives can significantly enhance the organization’s competitive advantage, and enhance employee engagement. 

Forget ChatGPT. When combined with the right technology, this Employee Intelligence (EI) becomes more critical to long term growth and value than any abstract and generic future AI– especially ones that can be used by all your competitors. This article advocates for the importance of employee ideation, detailing why it is crucial and offering insights on how to implement it effectively. By harnessing the collective intelligence of employees, businesses can leverage their own “EmployeeGPT” and employee ideation to propel innovation and secure future value.

The Significance of Employee Ideation

Amplifying Collective Brainpower

The strategy of empowering employees to ideate not only engages more minds in business processes but exponentially increases the creative potential of the organization. By cultivating an environment where all employees are encouraged and incentivized to generate ideas, businesses can significantly accelerate their ideation processes, gaining a decisive competitive edge.

Idea Tracking

Ensure that every single alternative is considered. No idea from employees is bad – especially if it can be logged against its reason for rejection and used to review, report, and increase growth. Ideas are rejected for one reason: opportunity cost – there are better ideas available. A better idea is an idea that has greater returns, is more aligned with business strategy and/or has a greater confidence rating – including implementation and financial feasibility. These ideas can be used to spark new ideas and auto-filter new ones. As the legendary Thomas Edison once said, “I did not fail. I’ve just found 10,000 ways that won’t work.”

The Employee Mind-Net

Organizations often seek innovative solutions for future growth, and while AI holds great promise, optimizing the potential of the biological neural network, or Employee Intelligence (EI), should be the initial focus. Instead of relying solely on managerial ideation or occasional innovation sessions, organizations must empower and incentivize every employee to contribute ideas actively. The key lies in leveraging modern technology to enable employees to ideate as aggressively as decision-makers, thereby exponentially increasing the brainpower dedicated to future business growth.

The 10x Advantage

Consider the 1:10 ratio of employees to managers within an organization. By empowering employees to ideate, businesses can 10x the eyes, ears, and minds engaged in the growth process. This results in a significant boost to the brainpower dedicated to finding innovative solutions. With increased brainpower, the time taken to discover viable solutions is significantly reduced, providing a true competitive advantage.

Identifying and Capitalizing on Opportunities

There are two fundamental types of business opportunities: improvement and growth. Improvement opportunities involve upgrading existing processes to reduce risk, increase productivity, or decrease costs. Employees are well-positioned to identify these opportunities, often with minimal business risk. On the other hand, growth opportunities involve ideating new processes that can generate additional revenue streams. Employees, when empowered with the right systems, can play a pivotal role in identifying and ideating on both improvement and growth opportunities.

The Importance of Ideation Systems

Ideation is not enough; organizations must have effective systems to evaluate, rank, and budget initiatives. Each idea should be assessed against the organization’s strategy, considering both risk and potential benefits. Template-driven forms and cooperative proposal processes can assist innovators in understanding and conveying the risk and benefits associated with each initiative. Specialized approval systems and bottleneck-resistant workflows are essential to ensure efficient and accurate evaluation.

Encouraging Employee Ideation

Providing a platform for employee ideation is only the first step; organizations must also incentivize employees to actively participate. Introducing metrics such as Employee Innovation Rate (EIR) into performance evaluations and reward structures can gamify the ideation process, encouraging employees to continuously seek out opportunities for business improvement.

The Business Hive-Mind

Employee ideation should be the backbone of an organization, possessing invaluable knowledge gained through years of training, working, and thinking about the company. When organizations optimize both individual and collective innovation rates and align them with senior management goals, they can innovate and implement them at an unprecedented pace, delivering ultimate future business value.

Ideation Systems in Depth

Leveraging Technology for Ideation

The integration of technology is crucial for effective employee ideation. Modern platforms and tools can facilitate the ideation process, providing a structured framework for employees to submit, discuss, and refine ideas. These platforms can also feature collaboration tools, ensuring that ideas are not isolated but contribute to a collective pool of innovation.

The Role of Artificial Intelligence in Ideation Systems

While focusing on the human aspect of ideation, organizations can enhance their processes by incorporating AI. Natural Language Processing (NLP) algorithms can sift through large volumes of ideation data, identifying patterns and potential opportunities that may not be immediately apparent. This synergistic approach, combining human creativity with AI-driven analysis, amplifies the effectiveness of the ideation process.

Risk Mitigation and Ideation Systems

Not all ideas are created equal, and effective ideation systems should include mechanisms for risk assessment. By integrating risk evaluation criteria into the ideation process, organizations can prioritize ideas that align with strategic goals while mitigating potential downsides. This ensures that the pursuit of innovation does not compromise the stability and sustainability of the business.

Comprehensive Idea Management

Capturing Ideas Effectively

The first step in comprehensive idea management is to establish channels for effective idea capture. These channels could range from digital platforms and suggestion boxes to regular brainstorming sessions. The inclusivity of these channels ensures that insights from all levels of the workforce are captured, fostering a diverse pool of creative contributions.

Evaluation and Prioritization

Once ideas are captured, a structured evaluation process becomes paramount. Implementing criteria that align with organizational goals allows decision-makers to objectively assess the potential impact of each idea. This evaluation should consider factors such as feasibility, alignment with company strategy, and potential for growth or improvement. Prioritizing ideas based on these criteria ensures that resources are directed towards initiatives with the highest potential for success.

Implementation and Feedback Loops

The successful implementation of ideas requires a well-defined roadmap. Establishing clear workflows and feedback loops ensures that ideas progress smoothly from conceptualization to execution. This may involve collaboration across departments, seeking input from specialists, and iterating on ideas based on continuous feedback. Transparent communication channels keep employees informed about the status of their contributions, fostering a sense of ownership and engagement.

Bottleneck-Resistant Workflow

A key aspect of effective idea management is the creation of a bottleneck-resistant workflow. Specialized approval systems and the collection of approval build-up metrics help streamline the decision-making process. By identifying potential bottlenecks and addressing them proactively, organizations can prevent delays in the implementation of promising ideas. This efficient workflow is essential for translating ideation into tangible business outcomes.

Utilizing Technology for Idea Management

The integration of technology into idea management significantly enhances its effectiveness. Specialized idea management platforms, often part of comprehensive innovation management systems, provide a centralized hub for capturing, evaluating, and implementing ideas. These platforms offer analytics, collaboration tools, and reporting functionalities, allowing organizations to make data-driven decisions and track the success of implemented initiatives.

Stratex Online’s Role in Idea Management

Drawing a connection between effective idea management and solutions like Stratex Online, it becomes evident that a centralized platform for idea generation, collaboration, and evaluation, supporting efficient workflows and collaborative decision-making is key. Stratex Online serves as a comprehensive solution for organizations seeking to optimize their entire ideation process. From capturing ideas to efficient evaluation and implementation, Stratex Online offers a streamlined approach that aligns with the principles of robust idea management.

Orchestrating Success through Comprehensive Idea Management

While the emphasis on employee ideation is crucial, its true potential is realized through effective idea management. By establishing a structured framework that captures, evaluates, and implements ideas, organizations can orchestrate a symphony of innovation. The integration of technology, exemplified by solutions like Stratex Online, enhances the orchestration, ensuring that the seed of an employee idea blossom into tangible, impactful outcomes. As businesses navigate the dynamic landscape of growth, a well-managed ideation process stands as a linchpin for sustained success.

Unleashing Your EmployeeGPT for Ultimate Future Value

While AI undoubtedly plays a crucial role in modern business, organizations must not overlook the untapped potential residing within their employee base. By empowering employees to ideate and implementing efficient systems for ideation evaluation, businesses can unlock the true value of their “EmployeeGPT.” This approach ensures sustained growth, prosperity, and a resilient foundation for future innovation in the ever-evolving business landscape. Embracing the biological neural network within organizations proves to be not just a strategic move but a fundamental imperative for those aspiring to thrive in the ever-evolving business ecosystem.